Privacy Policy

Your privacy is important to us. This policy explains how TiYaZi Trading Co., Ltd. collects, uses, and protects your information.

Last Updated: December 2024

Information We Collect

Personal Information

We may collect the following types of personal information when you interact with our services:

  • Contact details (name, email address, phone number, business address)
  • Business information (company name, industry, trade requirements)
  • Transaction data and payment information
  • Communication records and correspondence

Technical Information

We automatically collect certain technical information to improve our services:

  • IP address and device information
  • Browser type and version
  • Website usage patterns and analytics data

How We Use Your Information

We use your personal information for the following business purposes:

Service Delivery

  • Process and fulfill trade orders
  • Provide customer support
  • Manage business relationships

Communication

  • Send important updates
  • Marketing communications
  • Technical notifications

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Authorized Sharing

With your explicit consent for specific business purposes

With trusted service providers who assist in our operations

When required by law or legal proceedings

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Encryption

SSL/TLS encryption for all data transmission and storage

Access Control

Strict access controls and authentication protocols

Monitoring

Continuous security monitoring and threat detection

Your Privacy Rights

You have the following rights regarding your personal information:

Right to Access

Request copies of your personal information that we hold

Right to Correction

Request correction of inaccurate or incomplete information

Right to Deletion

Request deletion of your personal information under certain conditions

Right to Portability

Request transfer of your data to another organization

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance.

Types of Cookies We Use

Essential Cookies Always Active
Performance Cookies Optional
Marketing Cookies Optional

Data Retention and Storage

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Retention Periods

  • Business Records: 7 years from last transaction
  • Marketing Data: Until you opt out or withdraw consent
  • Website Analytics: 26 months maximum

International Data Transfers

As an international trading company, we may transfer your personal information across borders to facilitate our global business operations. We ensure appropriate safeguards are in place for all international transfers.

Transfer Safeguards

Adequacy decisions, standard contractual clauses, or other approved mechanisms

Data Processing Locations

China, European Union, United States, and other countries where we conduct business

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Notification Process

  • We will notify you of significant changes via email
  • Updated policy will be posted on our website
  • Changes become effective 30 days after notification

Contact Us

Have questions about our Privacy Policy or need to exercise your rights? We're here to help.

Get in Touch

Data Protection Officer

[email protected]

Business Address

Futian District, Shenzhen, China

Response Time

Within 30 days

Privacy Inquiry

Important: For urgent privacy matters or data breaches, please contact us immediately at [email protected] or call our 24/7 privacy hotline. We are committed to addressing your concerns promptly and transparently.

Privacy Policy Summary

Data Collection

Only necessary business information

Data Security

Enterprise-grade protection

Your Control

Full rights over your data

© 2024 TiYaZi Trading Co., Ltd. All rights reserved. | Registered in Shenzhen, China | This policy is effective as of December 2024